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In addition to
providing
on-site and
telephone
support, we can
also provide
remote desktop
assistance.
This allows us
to diagnose and
resolve many
problems from
our office using
the Internet and
no call-out
costs will
apply. It
can also be an
effective method
of training, as
we can share
your employee's
desktop and
guide them
through
processes they
are not familiar
with.
We
can help with
Microsoft Office
applications,
and with any of
our bespoke
implementations.
DataDevil can
provide an
ongoing
maintenance/support
contract for
your computer
systems to help
alleviate the
unpredictability
of your IT support
costs.
These are
usually pre-paid
annual contracts, and
priced according
to your specific
requirements. |
